What is the difference between using Zoom and Loom for health practitioners? 

Allied health care, natural medicine practitioners and health practitioners are using online software to enhance their patient experience and improve the services that they can offer them with remote video calling. It can be referred to as TeleHealth Call or a Zoom call, both in essence are simply, remote online calls with clients.

Recent developments with COVID-19 have shown how important it is for health professionals to have access to the means to work remotely, allowing them to confer with patients and other medical practitioners from wherever they are. 

The question is: which software, Zoom or Loom, provides allied health practitioners with the best solutions for their practice and to provide webinars or other educational services. 

Even though Zoom has been around for longer and is known as an easy tool to use, since Loom made its appearance practitioners are confused about which one to choose, not to mention the similar name. 

What does Zoom online software offer? 

With features that are continuously updated, Zoom has been around since 2011. It is simple to use and allows doctors to conduct online meetings, conferences and webinars. Group video calls are a dream and users can also connect live on Facebook and show demo videos with screen sharing. Online meetings are also superb because of Zoom’s outstanding camera. 

Zoom Pros 

• Because it is scalable, and allows practitioners to modify their communication methods

• It offers excellent videos and audio on all its systems

• Even larger groups can have a conference call without affecting the quality

• Has a calendar for better meeting scheduling

• Allows screen sharing

• It has a chat feature 

• Integrates with Acuity and Simple Clinic

Zoom Cons

• Some complain that it has too many alerts

• Its dashboard is not too user friendly

• Users don’t know when someone has lost the connection during a meeting

• Free Zoom accounts have limited features

• There are some infrequent connectivity issues 

Zoom Pricing

• Zoom Basic is free for up to 100 participants

• Zoom Business costs $27,99 for up to 300 participants

• Zoom Pro costs $20,00 for up to 100 participants

• Zoom Enterprise costs $27,99 for up to 500 participants

What does the Loom software offer? 

Loom cancels the need for any practitioner to type messages anymore. The software captures the face and voice of the practitioner sending the message, and all is completed in less time than typing and sending an email. 

Loom software also offers videos, and these are the ideal for remote consultations, saving time and costs but is actually better for use as a video recording system rather than live calls.

Loom Pros

• Its capture process for video, audio and entire window is automatic and fast

• Screen recorders are automatically saved to the Loom account for the user

• Online videos are easily organized in folders and can be moved between folders

• Recording of unlimited videos that can also be accessed easily

• No files need to be downloaded by users and the system can be managed through links. 

• Videos can be shared on the system or on the cloud

Loom Cons

• Its interface is not user friendly or intuitive enough

• Audio quality issues are sometimes observed

• Video editing features could be easier

• Long videos are a challenge

• Audio cannot be separated from video

Loom Pricing

There is a free version and a free trial, and from there on pricing starts from $10 per month. 

Video and Audio Comparison

Zoom has HD-quality videos with no noise and is considered the best for audio and video quality. Even a high-resolution camera of 720p there is a quality and ease when communicating.

Loom offers a default resolution according to the device it is set up with so it can offer a high-quality video. Its videos are equivalent to 720 pixels on a Chrome extension, and it improves on the more expensive plans. 

Scalability and performance comparison

The prices at Zoom offer users more participants in meetings than ever before. Video enabled meetings are offering excellent user experience and a global connectivity. It also includes advanced features like caller ID control, voicemail transcription and call routing can be schedule-based.

Looms performance includes unlimited storage and recording time on the basic plan, but users on other plans also enjoy unlimited video sharing.

Implementation performance

Zoom is very easy to implement and use. The app can easily be downloaded, and the guidelines on the dashboard are easy and quick to follow. 

Loom can be used for video recordings on all platforms, and its performance is uninterrupted. 

Security comparison

With Zoom there is end-to-end- encryption, audio signatures and screen share watermarks to ensure security, The Zoom cloud where recordings can be stored has added security. 

Loom does not allow video sharing without approval, and each video has a unique ID and cannot be decoded. All videos are securely uploaded on an SSL-encrypted WebSocket. 

Platform Comparison

Loom’s software is available for Mac, Windows, & iOS in different versions. 

Zoom software is available for Windows, Linux, Mac and the Zoom apps for Android and iPhone. 

Verdict

Both are excellent products. However, allied health practitioners who use the software for consultations and live recordings prefer Zoom, while those that offer non-live courses prefer Loom. Zoom integrates with SimpleClinic, Practice Better and Acuity.